4. We may collect the following types of usage data

 

Pages viewed and navigation paths to track which pages are visited and the sequence in which users navigate through our platform.

Time and date of visits including when users access specific features or sections of our services.

Duration of visits how long users spend on particular pages or within certain features.

Clicks, scrolls, and other user interaction patterns such as mouse movements and interactions with forms or buttons.

Referring website addresses or sources identifying the websites, search engines, or social media platforms that led users to our services.

This information is typically collected in aggregate and does not personally identify users unless combined with other data in accordance with applicable data protection laws.

 

5. Cookies and Tracking Technologies

 

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. For more information on how we use these technologies and how you can manage your preferences, please see Section 5: Cookies and Tracking Technologies.

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6. How We Use Your Information

 

Matlhane Trading Enterprise uses the information we collect to operate effectively and deliver the best possible experience to our users. We are committed to using your personal data in a lawful, fair, and transparent manner. The data we collect may be used for one or more of the following purposes:

Providing and Improving Our Services:

To deliver the products, features, and services you request.

To customize and enhance your user experience.

To troubleshoot issues, perform system maintenance, and improve performance.

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7. Communicating with you

 

To respond to your inquiries, requests, or customer service needs.

To send important service updates, administrative messages, or policy changes.

To provide information about new features, promotions, or offerings (subject to your communication preferences).

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8. Analysing Usage Trends and User Preferences

 

To monitor usage patterns and gather insights into how users interact with our services.

To conduct data analysis and research to enhance functionality and usability.

To support product development and decision-making based on user behaviour.

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9. Complying with Legal and Regulatory Obligations

 

To fulfil obligations under applicable laws, regulations, or legal processes.

To detect, prevent, and respond to fraud, abuse, or security threats.

To enforce our terms and protect our legal rights and those of others.

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10.  Sharing of Information

 

At Matlhane Trading Enterprise, we respect your privacy and are committed to safeguarding your personal data. We do not sell or rent your personal information to third parties. However, in certain circumstances, we may share your data with trusted partners or third parties to provide and improve our services, or where legally required. The situations where we may share your information include:

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11. Service Providers

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We may share your personal data with third-party service providers who assist us in delivering services to you. These service providers perform tasks on our behalf, such as processing payments, hosting our website, sending communications, and analysing data. These third parties are contractually obligated to safeguard your information and may only use it for the specific purposes for which it was shared.

Examples of service providers may include:

   i,   Payment processors.

   ii,  Cloud hosting and storage providers.

   iii, Email marketing or communication services.

   iv, Data analytics services.

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12. Legal Authorities

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We may disclose your personal data to legal authorities or other governmental bodies if required by law or if we believe such disclosure is necessary to:

• Comply with a legal obligation or regulatory requirement.

• Respond to a valid request from law enforcement or judicial authorities.

• Protect our legal rights, privacy, safety, or property, and that of our users or the public.

13. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business or assets, your personal information may be transferred as part of the transaction. We will ensure that any such transfer is made in accordance with applicable data protection laws, and we will notify you if your information is transferred to a new entity.

We will only share your personal data in these circumstances when necessary and in accordance with applicable privacy laws.

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14. Cookies & Tracking Technologies 

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We use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.

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15.  Data Security 

 

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. 

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16. Your Rights 

 

Depending on your location, you may have the right to: 

Access, correct, or delete your data 

Opt out of marketing communications 

Restrict or object to data processing 

To exercise these rights, contact us. 

17.  Third-Party Links 

Our services may contain links to external sites. We are not responsible for their privacy practices. 

18. Changes to This Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

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